Conversation Skills In Business Etiquette Must Not Be Unknown.

When people talk with people in business communication, the first problem they encounter is the content of conversation, that is, they must face what they say.

The following two questions need attention: the first is to do something wrong, that is, what words can not be talked about; the second is to do something, that is, which topics should be considered.

One, avoid topics.

We must not criticisms of the party and the government.

The state, the party and the government should not be unanimous in their thinking and actions, and should be consistent with the party and the government.

Patriotism and law-abiding are the basic professional norms and moral qualities of every citizen. There is no room for bargaining.

Don't involve state secrets and industries.

China's state security law and state secrets act, the contents of the law and the contents of the leak can not be discussed.

Therefore, state secrets and trade secrets can not be involved in business talks.

Don't disagree about the internal things of contacts.

When dealing with outsiders, we should keep in mind that the customer is not responsible for the demands of the principal, that is, we should not be fussy about others.

If it is not a matter of right and wrong, we can not embarrass the other side, embarrass and shy.

Do not talk about leadership behind your back.

And peers

We advocate criticism and self-criticism, but it is not allowed to expose our dirty linen, and to talk about leaders, peers and colleagues in front of foreigners is not to let others doubt their own personality and credibility.

Do not involve matters of low style.

The topics that are not very popular include family length, gossip, relationship between men and women, yellow scripts, etc.

If these topics are not expressed in our mouths, they will be laughed at, and will make the other side feel that our quality is not high.

No personal privacy matters.

Caring for others is worth advocating, but care should be taken.

When talking with outsiders, especially when talking with foreigners, they should especially avoid personal privacy, including the following five questions: no income, no age, no marriage, no health, no personal experience.

Topics to be discussed

The topic to be discussed is the topic that the two sides have agreed to discuss, or should talk to the other side.

For example, the two sides agreed to talk about the purchase of office supplies today, so don't talk about other topics.

An elegant topic.

As a modern person, especially a knowledgeable and well-educated business person, he should reflect his style, cultivation and taste in conversation, so he should choose the elegant topic.

Such topics as philosophy, literature and history can be discussed in depth and breadth.

Let's have a pleasant topic.

There is no harm in talking about philosophy and history, but such topics often give people too heavy feeling, so they can talk about relaxed and pleasant topics such as movies, TV, tourism, leisure, cooking, snacks, etc.

Fashionable topics

The fashionable topic is also suitable for discussion. We can choose the fashion topics according to the interest of each other, such as the concert of a certain star, the hit TV play, etc.

The other side is good at topic.

The so-called "Wen Dao has its own way, specializing in the arts and industry", talks about the topics that the communication subjects are good at, so that the partners can get a chance to show themselves, thus creating a good atmosphere for negotiation. Why not?