Home >

Saying, When The Boss Is Still A Teacher, Being A Manager Or A Mentor?

2008/8/11 15:38:00 41786

A chance to chat with friends about the topic of staff counseling, friends rather disdain said: "to be your boss, you are not a school teacher."

Perhaps because my parents are teachers who have been teaching for many years, I have a "teacher plot" since I was a child. Every time I discover problems in my employees' work, this kind of plot will come out unconsciously.

In addition to this deep-rooted "teacher plot", in fact, I think that the use of talent is good if "can be used", but 60% of the situation, new employees, and promotion, employees may be more or less in the professional skills, professional knowledge, more need to be adjusted and promoted after the adjustment of the job may be faced by the mental, mental, emotional aspects of the adjustment and renewal.

I remember having such an employee, who was excellent in the professional field, but after raising him as a department manager, he encountered many puzzles. Mainly in the communication with other departments, he thought that other departments did not cooperate with his work, while colleagues in other departments thought he was full of industry terminology and could not understand it. Some people even called the term "industry slang". Besides, everyone reflected that he could only consider the problem from his own department's point of view, without the ability of empathy, and he always felt that he was very emotional to him.

In fact, the key to this problem is that the newly upgraded department manager has encountered the bottleneck of interpersonal relationship processing, and communication in his professional field is not a problem.

These problems are not professional, but managers need to improve their listening ability and empathy, instead of making "autobiographical listening".

The solution to this problem is to tell him what others feel when he is calm, and guide him to learn how to understand others' feelings.

Of course, there will also be skills problems.

Some customer managers are very familiar with products and customers, but too many customers are guided (even if customers are not right). For customers, "product design does not reflect the characteristics of enterprises", "style is too European" and so on, it requires customer managers to give feedback to the design department, so our design department is completely influenced by customers' opinions. The result of the design is not even reflected by the designer's professional degree in the field of fashion art.

In addition to the professional competence and taste of the employees in the design field, there are still problems in mental and emotional categories. There is not enough information about their professional competence, and there are not enough persuasions for the customers.

For such an employee, you need to help him analyze the customer's situation, so that he can gradually enhance his professional taste and self-confidence, and at the same time adjust his mindset to see the customer requirements more calmer and professionally.

However, not all employees deserve such a "hard work". If their values are highly consistent with the company, it is worthwhile to improve their skills, and the lack of skills is not too far away. Such employees deserve guidance and patience.

But the lack of values is not worth paying.

This is my experience of many years of career experience.

Of course, "preaching" needs to be balanced. Too much sermon and guidance deprives employees of their self-esteem and self-learning ability.

In addition, there is a more important point that we need guidance and follow-up and continuous feedback: do I see the result of improvement and what efforts should I continue to make?

If there is no feedback instruction, it is useless as "meat buns beat dogs".

In short, any enterprise has the obligation and responsibility to train employees. Not only in terms of skills, but also in educating people, all enterprises do so to promote a virtuous cycle of the whole occupational environment.

It is not important to be a boss or a teacher, but a company that has a learning style will have long-term vitality.