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Salesperson Can Ask Questions To Arouse Customer Interest And Close Customer Relationship.

2014/2/12 12:25:00 26

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< p > > in the development stage of < a href= "//www.sjfzxm.com/news/index_s.asp" > Sales < /a >, appropriate questions can arouse customers' interest and attention.

Excellent salespeople often ask questions directly to customers to arouse customers' attention and interest and trigger discussions. < /p >


< p >, thus enabling customers to purchase desire.

< /p >


< p >, how can Salespeople Use questions to arouse customers' interest? We may refer to the following methods: < /p >


< p > < strong > 1, raise one question first, then mention other questions < /strong > < /p >.


When p asks questions, the salesperson can ask the first question first, then continue to ask other questions according to the customer's reaction.

For example, "Wang, what do you think is the cause of the current product quality?" the product quality is naturally the most concerned problem for the boss. The salesperson's question may cause a discussion between the salesperson and Mr. Wang about the improvement of the product quality. Without doubt, he will guide Wang to enter the marketing interview step by step.

< /p >


< p > < strong > two. At the beginning, we put forward a series of questions < /strong > /p >


< p > of course, salesmen can also put forward a series of problems at the beginning, so that customers can not evade.

For example, a Book salesperson always asks the customer the following questions calmly and calmly, "if I send you a book about personal efficiency, you can read it after reading it." can you read it if you read it? "" if you like it very much after reading it, will you buy it? "" if you didn't find the pleasure, would you put the book in this bag and send it back to me? "The book salesman's series of questions were simple and clear, so that the customer could hardly find the chance to say" no ".

< /p >


< p > < strong > three, directly raise the question < /strong > < /p >.


< p > salesperson can also ask questions directly to customers, cause the attention and interest of < a href= "//www.sjfzxm.com" > Customer < /a >, guide customers to think, and smoothly pfer to the formal interview stage.

This is also an effective marketing method.

For example, what will you do in 2020? This question may cause a discussion between the salesperson and the client about retirement plans.

For example, a company instructs its salesmen to carry a cardboard 2 feet wide and 3 feet long. When the customer opens the shop on the floor or counter, the board says, "if I can tell you how to make this place earn $250 a year, you will be interested, right?" < /p >


< p > in order to arouse customers' interest instead of boredom, salesmen should pay attention to the following points when asking customers questions: < /p >


< p > < strong > 1.. Note the expression of problem < /strong > < /p >.


< p > a salesperson posed a simple question to a lady: "what year were you born?" the result annoyed the lady.

It is routine for salesmen to ask this question, but this lady is deeply dissatisfied with the passage of time and taboo about the year of birth.

Later, the salesman learned the lesson and changed to another way of asking: "this car registration form has to fill in your age, someone will fill in the actual one year old, how would you like to fill it?"

We can see that the importance of the question is expressed. Experience tells us that it is helpful for us to explain the reason when we ask questions.

< /p >


< p > < strong > 2.. Hold the right time to ask questions < /strong > /p >


< p > is it possible for salesmen to know what questions to ask and ask questions? No, there is another problem, that is, the time of asking questions.

It is not only easy to arouse the attention of the other party immediately, but also to maintain the interest of the two sides, and to guide the negotiation according to your wishes.

Therefore, we must pay attention to timing when asking questions.

The time to ask questions should be decided according to the customers themselves, the situation of selling products and the time and place of appointments.

Salespeople can ask questions at the beginning, such as: "do you need to improve the efficiency of the factory's work?" or "do you have advanced audio?"

< /p >


< p > < strong > 3. to understand the needs of customers < /strong > < /p >


< p > asking questions is to understand the requirements of customers, and the specific performance of customer needs is the difference between what he already has and what he wants.

Therefore, salesmen deliberately ask customers "existing" questions, such as "what do you like about what they already have?" and then ask, "what do you want", such as "what do you want in nothing"?

If you listen carefully to the customer's answer, you can recognize the difference between "what he has" and "he wants to have", so as to understand his needs.

< /p >


< p > < strong > experts dial < /strong > /p >


By asking questions, salesmen, on the one hand, inspire customers to recognize their own needs, and on the other hand introduce their products, so this is a more effective approach to P.

The key to using problem approach is to find and ask questions, find problems, find customers, and ask appropriate questions, which means successful access to customers.

It should be noted that the problem raised by salesmen should be the most concerned problem for customers.

Of course, questions must be carefully conceived and deliberately worded.

Many salesmen develop some lazy bad habits and don't use their brains. No matter what customers are approaching, they say "a href=" //www.sjfzxm.com/news/index_f.asp "business > /a".

< /p >

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